goPoint
Tim Smith, Co-Owner
My passion for making things a little better or a little stronger than what they were before, can be traced back to my earliest days. I can’t remember a time when I didn’t enjoy a challenge. From school, to sports, government, business and to family, it’s important to be fearless, adaptive, optimistic and transparent. By nature I find inspiration in leading organizations that improve the way we work or live. As CEO of A.F. Smith and now partner in goPoint, discovering ways to help our customers be more successful is exciting.
When not working – when aren’t I?—I’m a dog’s best friend, traveling, watching a Netflix drama, reading a book or dancing to soft rock.
Keith Steede, General Manager
Keith is an MBA graduate and recognised sales leader with over 30 years’ experience in business development, problem solving and relationship management, in both the telecommunications and IT industries. He is well-known for coaching and developing others, as well as leadership and project management.
Is his spare time, you’ll see Keith either paddle boarding around Mangrove Bay, cycling, or simply relaxing on his porch.
Rami Fatfat, Lead Support Engineer
Rami is highly regarded for his knowledge of point-of-sale system software and hardware and is effective at solving routine, as well as complex software challenges.
Rami received his Bachelor of Science degree (Business Administration with Honours, emphasis in Management Information Systems) from Lebanese American University and his Masters in e-Business Technologies from the University of Ottawa.
While technology might be his number one passion, Rami also enjoys biking, nature, and volunteering.
Mark Caballero, NCR Field Service Specialist
Born and raised in the Philippines, Mark moved to Bermuda in March 2021.
Prior to working at goPoint Mark worked at NCR in Aloha Technical Support and supported companies globally for Aloha Online Ordering queries. He is very technical, previously working at a fixing center for computers, tablet and phone, which involved taking them apart and rebuilding them. Mark has also had hands experience troubleshooting Point of Sale systems in restaurants and bars, which makes him a perfect fit for goPoint.
O’Neal Lindsay, NCR Field Service Technician
O’Neal has worked in the IT industry for more than 20 years. His passion for computers and anything electronic started off in his late teens when he would go to the local dump and collect spare parts to build computers at home. O’Neal joined goPoint in 2023 as a Field Service Technician and is responsible for servicing equipment in many restaurants, ATMs and our public buses and ferries.
When his hands are not working on a device, you will find him at the beach or kickboxing.
